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We understand your needs and expectations. That's why we continually strive to provide the best services to you

Our customer service experts would be eagerly waiting to respond to your queries from Monday to Saturday - 10AM to 7PM IST.

Toll Free :
9000004651

 

You may also communicate with us via mail.
Write to us

 

Naturesvelvet.in
103, Liberty Plaza, Himayatnagar,
Hyderabad, Andhra Pradesh,
India - 500029

 

How is the shipping done? If the product gets damaged during shipping what should I do?

We ship our products in a beautiful box packing. We take every bit of care so that the product reaches you safely. Still if there is any issue we will be more than eager to help.

 

What are the different modes of payment?

After you generate an order you can pay Cash on delivery (i.e. you pay cash when the delivery is done by our shipping agency at your desired shipping address) or Deposit cash in our bank account (Bank Details - Name: Natures Velvet Lifecare., Bank Name: HDFC Bank Ltd., Branch: Himayatnagar Branch, Bank A/c No. 50200007043128, IFSC Code – HDFC0000081) or Payonline (Credit card/ Debit card/ Netbanking).

 

How do I contact you for support after I purchase your product?

We give you complete technical support even after you purchase our products. You can also call our Customer service numbers 9000004651/8008900990 or Mail us at: care@naturesvelvet.com.

 

Have you got any branches in the country?

We have no branches anywhere in the world. We sell the products online only.

 

How do I purchase the product?

The best way to purchase our product is generating an order online on the website by clicking the buy button, wherein you also get a COD (Cash on Delivery) option.

You can also call our Customer service numbers: 9000004651/8008900990 or Mail us at: care@natuersvelvet.com place an order.

You can purchase the project through our Dealer network also.